Shipping & refunds SHIPPING All Shipping takes 3-5 business days. Shipping is free for orders over R500. For orders under R500 a flat fee of R95 applies. For more information see our Shipping Policy. RETURNS AND EXCHANGES All orders may be returned within 14 days of receiving the product. Orders over R500 have free returns Orders under R500 will incur a shipping fee, dependent on location. To return an item go to our Log A Return page. For more information see our Refund Policy.